Sign In / Register
arrow_back
Back
Sign in FAQ
I would like to know more about the new Identity service?

We've transitioned to a new identity service. If this is your first login post migration you can still use your exiting username and password.

On this screen enter your username and click next. Follow the instruction on the corresponding screen for a seamless login experience.

How do I register a New Account?

You can register a new account by clicking on the sign-up option on the sign-in/register screen.

An email will be sent to you to validate your email address.

I forgot my password. How can I reset it?

If using a social provider, you follow their instructions:

If you are logging in with an email address, use this “forgot password” option available on your password screen.

How can I switch my verification method?

You have the option to change you authentication method by selecting the “verify with something else” option.

Why am I getting emails from identity.tylerportico.com?

MunicipalOnlinePayments.com hosted by Tyler Portico, the “entry point” for many cloud applications and services developed by Tyler Technologies, Inc. If you chose to use an email address instead of a social provider for sign-in, it’s the identity services that handles your authentication and any management activities that require your email.

WELCOME

NEXT BILLS ARE DUE ON APRIL 20, 2024

LATE FEES WILL BE ADDED THIS BILLING CYCLE IF NOT PAID BY APRIL 21ST. ALL BILLS DUE IN FULL BY 5PM ON MAY 5TH TO AVOID $25 PENALTY.

CUT OFF WILL BE MAY 6, 2025.

Pay by phone: (833)431-1748
Office hours are: Monday - Friday 8:00 am to 5:00 pm

TEXT TO PAY NOW AVAILABLE! MY CIVIC UTILITIES APP NOW AVAILABLE!

WE ENCOURAGE RESIDENTS WITH NEW METERS TO SIGN UP FOR ALERTS AT WWW.MYWATERADVISOR.COM.